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Privacy Policy for Roadworks Radar
Last updated: 24 August 2026 1. Who we are Roadworks Radar (the “Service”) helps users monitor live and upcoming roadworks along their saved routes and areas. Our website is https://www.roadworksradar.uk (the “Site”). We are the controller of your personal data when you use the Site and Service. 2. What this policy covers This Privacy Policy explains what personal data we collect, how we use and share it, and your rights under UK data protection law (UK GDPR/Data Protection Act 2018). If you do not agree with this policy, please do not use the Service. 3. Data we collect Account and identity data • Email address; name (if provided by Google when you sign in); profile image (if you sign in with Google). Usage and service data • Routes/areas you save (including addresses you enter, coordinates, route geometry, and derived H3 cells/centroids used for geospatial matching). • Notification preferences (e.g., evening digest on/off, frequency). • Logs, device and browser information (IP address, user agent) for security and debugging. Payments • We do not store full card details. Subscription billing is processed by our payment provider (currently Stripe). Stripe processes payment data as an independent controller/processor – see their privacy notice. Emails • Transactional emails (magic links, receipts) and digests are sent via our email provider (currently Resend). We store basic delivery metadata. • Customer support messages and in‑app chat are handled by our support provider (currently Crisp). If you contact support through the chat widget or by email, your message (and any details you choose to provide, such as email or name) may be processed by Crisp to help us respond and keep a conversation history. Cookies and similar technologies • Essential cookies for session and authentication (e.g., sign‑in session). • Preference cookies when you save cookie choices (e.g., rr:cookie-consent). • Analytics and marketing cookies from third parties only if you accept them in our cookie banner — see section 6 (e.g., DataFast, Google Analytics, Meta Pixel, Google AdSense). 4. How we use your data (lawful bases) • Provide and operate the Service (contract) – account creation, route matching, dashboards. • Billing and subscription management (contract) – via Stripe. • Email delivery (contract/legitimate interests) – magic links, receipts, digests you enable. • Security, fraud prevention and service improvement (legitimate interests). • Compliance with law and enforcement requests (legal obligation). 5. Sharing your data We share data only with service providers that help us operate the Service: • Stripe (payments and customer portal) • Resend (email delivery) • Crisp (customer support chat and ticketing) • MongoDB Atlas (database) • Vercel (hosting) • Mapping/geospatial services used to render maps and compute routes (e.g., Mapbox) • DataFast (website analytics and conversion measurement) — if you accept analytics cookies • Google (Google Analytics / GA4 — website analytics) — if you accept analytics cookies • Google (AdSense — display advertising on public pages) — if you accept marketing cookies • Meta (Facebook Pixel — website analytics and advertising measurement) — if you accept marketing cookies Roadworks data comes from third‑party sources (including the UK Department for Transport and local authorities). We do not sell your personal data. 6. Analytics, advertising, cookies, and your choices We use a cookie banner to ask for your consent before setting non‑essential cookies (UK PECR and similar laws). You can reopen the banner anytime via “Cookie settings” in the site footer. Essential cookies — required for sign‑in and to remember your cookie choice. These always run. If you choose Accept all, we may also use: DataFast — page views, on‑site events (e.g., button clicks, scroll depth), device/browser, and approximate location. May set cookies such as datafast_visitor_id and datafast_session_id. Google Analytics (GA4) — page views, sessions, device/browser, and approximate location. May set cookies such as _ga and _ga_*. Meta (Facebook) Pixel — page views and interactions for analytics and advertising measurement. May set cookies such as _fbp and _fbc. Google AdSense — we display ads on some public pages to help fund the free parts of the Site. Google and its advertising partners may use cookies or similar technologies to serve ads based on your visits to this Site and other sites. Learn how Google uses data from sites that use its services: https://www.google.com/policies/privacy/partners/ Third‑party vendors, including Google, may use cookies to serve ads based on a user’s prior visits to this website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads to users based on their visit to our sites and/or other sites on the Internet. Users may opt out of personalized advertising by visiting https://www.google.com/settings/ads. Users may opt out of some third‑party vendors’ use of cookies for personalized advertising by visiting https://www.aboutads.info. These providers may collect IP addresses and similar identifiers. Legal basis: your consent for non‑essential cookies (analytics and marketing), and our legitimate interests in operating and improving the Service where consent is not required. DataFast acts as our processor (see https://datafa.st/terms). Google and Meta act as separate processors under their respective privacy policies (https://policies.google.com/privacy and https://www.facebook.com/privacy/policy). We will execute provider DPAs where required. If you choose Essential only, we do not load the analytics or marketing tools above (including AdSense ad units). You can still opt out via browser settings, privacy extensions, or provider tools (e.g., Google Analytics opt‑out: https://tools.google.com/dlpage/gaoptout; Meta ad preferences: https://www.facebook.com/settings/ads). 7. International transfers Our providers may process data outside the UK. We use providers that implement appropriate safeguards (e.g., UK Addendum to SCCs or equivalent) for international transfers. 8. Retention We keep your account and route data while you have an account and for a reasonable period afterwards, or as required by law. Payment records are retained per tax/legal obligations. You can request deletion of your account data – see Your rights below. 9. Security We use appropriate technical and organisational measures to protect personal data. No system is perfectly secure; please keep your sign‑in method secure and report any suspected compromise. 10. Your rights Subject to conditions and exemptions in law, you may have the right to: access, rectify, erase, restrict, or object to processing, and the right to data portability. Where processing is based on consent, you can withdraw consent at any time. You also have the right to complain to the ICO (ico.org.uk) or your local data protection authority. 11. Children The Service is not intended for children under 16 and we do not knowingly collect data from them. 12. Changes to this policy We may update this Privacy Policy from time to time. If changes are material, we will notify you (for example by email or in‑app). Your continued use of the Service after the changes take effect means you accept the updated policy. 13. Contact If you have any questions about this Privacy Policy or how we process your data, contact us at support@roadworksradar.uk.